The foundation of a successful voice migration project is planning and data integrity, your ability to manage, correlate, cleanse and validate your legacy data will directly impact the effectiveness of your migration and the extent of ‘day two’ issues. Univonix delivers voice migration methodologies and solutions built on years of experience and a deep understanding of the needs of delivery teams!
Univonix Planner is a powerful tool to cleanse, correlate and plan the correct data model configurations needed for a seamless migration to target cloud PBX. Univonix Planner will surface issues, conflicts and dependencies down to the extension level, whilst tracking the progress of issue resolution and migration data readiness. All information shown in the Planner is a quantitative amalgam of data mapped from both the source PBX and the target environment.
The Migrate module runs a full set of data validation tests to validate the Migration Plan and the Target data set, once all validation issues have been cleared, Migrate will provision the plan to the target cloud voice system. The validation step significantly reduces errors, saves considerable time, effort and resources, leading to a near frictionless end user adoption experience when provisioning the new system.
The Migrate module runs a full set of data validation tests to validate the Migration Plan and the Target data set, once all validation issues have been cleared, Migrate will provision the plan to the target cloud voice system. The validation step significantly reduces errors, saves considerable time, effort and resources, leading to a near frictionless end user adoption experience when provisioning the new system.
Univonix Contact Center migration services is a set of tools designed to streamline the Contact Center migration process by automating elements of the data provisioning process. These processes include: